Please request your order is delivered a couple of working days before the event - for a weekend event, request delivery on the Wednesday before our covered cakes keep well for more than 10 days when stored somewhere cool and dry, but never put them in the refrigerator                                                                                                              FREE DELIVERY for Mainland UK orders over £30                                                                        

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ONLINE SHOP FAQS

ONLINE SHOP FAQs

Q- How much notice do you need to make a cake?
A-
We require 7 days notice to make and deliver a decorated cake. This is because our cakes are freshly baked and decorated to order and we need to let the icing set before we can deliver them. We think it's worth the wait- the fresher the cake, the better!

Q- Can you pipe a message on the cakes?
A- Yes. A selection of our birthday and celebration cakes can be personalised. This will be indicated on each product page.

Q- I have ordered a gift and would like it to be gift wrapped. Do you charge for this service?
A-
We offer gift wrapping at a charge of £2.50. We can also hand-write a gift message to go with the parcel. Just check the 'Gift Wrapping' box in the basket page.

Q- I have ordered a gift, but it doesn't need to be delivered for a while. Is this OK?
A-
When you place your order you can select a delivery day, so long as you give us seven days notice and it's not a Bank Holiday. We are quite happy to 'hold' the order, and we will freshly bake the cake just before you need the cake to be delivered.

Q- I need my order to arrive on a Saturday- can you deliver on a Saturday?
A- Yes, we can deliver on Saturdays but there is a surcharge as our cakes are delivered by a courier. All Saturday deliveries are delivered in the morning, before 12 noon. We are able to take this payment over the phone- please contact us on 0116 240 2888